Motokiki Customer Charter

Quality

• Treat each customer fairly and courteously
• Ensure the car is inspected by a trained member of staff
• Handle each of our Customers cars with care

Honesty

• Advise customers immediately of any delays or complications
• Show customers the work that has been carried out
• Give honest advice on any extra work that might be required

Integrity

• Ensure that their Motokiki price is a great deal
• Responsibly Recycle customers' old tyres with a registered waste carrier
• Ensure any customer complaints are effectively addressed